Privacy Policy
Effective Date: August 3, 2025
1. About This Policy
ezwayradio.com (“we”, “us”, “our”) provides an online platform where users may register as Hosts, create live‑audio channels, invite Guests, broadcast or replay recorded audio, and share profile information including name, avatar, and voice content. This Privacy Policy explains how we collect, use, disclose, retain, and protect your personal data, including voice recordings captured during live or on‑demand streams.
2. Controller & Contact
ezwayradio.com (operating under “Ezway Radio LLC”) is the data controller responsible for your data. You can contact our Data Protection Officer at privacy@ezwayradio.com.
3. Data We Collect
A. Data You Provide
- Profile & Account: full name, display‑name or handle, avatar image, biography.
- Contact Info: email (required); phone number (if SMS authentication is used).
- Guest Invitations: email addresses or contact info used to invite others.
- Audio Content: voice recordings of Hosts and Guests captured during live or replay sessions. We classify such voice recordings as personal data—and potentially biometric data under some legal definitions—requiring high‑level protections and explicit disclosure. :contentReference[oaicite:0]{index=0}
B. Automatically Collected Data
- IP address, browser/OS/device type, timestamp, time zone.
- Usage metrics (e.g., session length, listener count, events attended or hosted).
- Cookies and similar tracking tools. (See Section 10 below.)
4. Purposes of Data Processing & Legal Basis
| Purpose | Data Involved | Legal Basis |
|---|---|---|
| Service Delivery | Profile data, voice recordings, technical logs | Contract / Provide service |
| Storage & Playback | Audio recordings, metadata | Contractual necessity |
| Guest Handling | Email invites, contact info | Contract / Legitimate interest |
| Platform Analytics & UX | Technical logs, preference data | Legitimate interest |
| Security, Fraud, Abuse Prevention | Technical logs, content activity | Legal obligation & legitimate interest |
| Support & Notifications | Email, support correspondence | Contractual necessity |
| Marketing (Optional) | Email, consent flags | Consent |
| Legal / Compliance | All relevant data | Legal obligation |
5. Retention Periods
We limit how long different types of personal data are retained, based on legal requirements and operational needs—similar to industry standards implemented by other live‑stream providers. :contentReference[oaicite:1]{index=1}
- Audio recordings: standard retention of 90 days post‑stream unless you elect to archive them longer.
- Profile/account info: until account deletion, then up to 3 years of residual logs.
- Log & analytics data: no more than 12 months.
- Support tickets: retained up to 3 years.
6. Your Rights & Choices
Depending on jurisdiction (e.g. GDPR, CCPA, PDPB), you have rights to:
- Access or correct your data.
- Delete your personal accounts or content (publicly shared or externally distributed copies may remain).
- Restrict or object to certain processing.
- Obtain a machine‑readable export of your data.
- Withdraw consent for marketing communications at any time.
Contact us at privacy@ezwayradio.com to exercise these rights.
7. Disclosure of Your Data
- Other users: Hosts and invited Guests have access to audio and profile data during sessions.
- Service Providers: cloud hosting, CDN, analytics, SMTP services—under contractual obligations limiting use.
- Authorities: only to the extent legally compelled.
- M&A or business reorganization: with notification and opt-out ability.
- Marketing partners: only with your explicit opt-in.
8. How We Secure Your Data
- Encryption: HTTPS/TLS in transit, AES‑256 (or equivalent) at rest for audio files and sensitive profile info.
- Access controls: Staff and vendors receive minimal rights through role‑based provisioning; actions are logged.
- Audits & training: Regular internal/external audits and mandatory data privacy training for staff.
- Breach response protocol in place; users and authorities will be notified as required.
9. Cookies & Tracking
We use cookies and similar technologies for:
- Essential cookies: session management, login validation, live stream stability.
- Analytics cookies: anonymized to support aggregation and improvement of service.
- Marketing cookies: only enabled upon your consent (opt-in required).
You can manage cookie preferences via our consent banner; disabling essential cookies may affect usability.
10. Children Under 16
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data or voice recordings from minors. Accounts found to belong to under‑16 individuals will be deleted immediately upon awareness.
11. International Data Transfers
If you reside outside of the U.S., your data may be transferred to U.S. servers. Where required, we rely on mechanisms such as Standard Contractual Clauses or adequacy determinations to safeguard your data.
12. Policy Changes
We may revise this Policy from time to time. Material changes will be notified to you via in‑app notification or email, and the Effective Date above will be updated accordingly.
13. Your Consent
By using ezwayradio.com and creating an account, you confirm that:
- You are at least 16 years old.
- You consent to the collection and processing of your personal data—voice, profile, technical logs—under the terms described here.
Note: This Privacy Policy is provided for informational purposes and does not constitute legal advice. We recommend having this document reviewed by qualified legal counsel prior to publication.